The Guardian: 26/06/2017

Asda is named worst supermarket in treatment of suppliers.

Asda has been named as the worst of the UK’s major supermarkets in its treatment of suppliers. It dropped below Morrisons, which was bottom of the list last year, as the Bradford-based chain took action to improve its performance according to a survey of more than 1,200 grocery suppliers by the industry watchdog.

“We’ve listened to the GCA and worked to improve our ways of working with suppliers to ensure we’re doing our job in the best way we can. This includes ensuring our smaller suppliers are paid within 14 days, simplifying our processes, and eliminating some of our supplier charges and audits. We will also be introducing further changes, including the expansion of a dedicated helpdesk to ensure our suppliers have a single point of contact to raise any concerns.”

Christine Tacon, the grocery code adjudicator who enforces the rules and has the power to fine retailers, said that she was generally pleased with progress since she came into office four years ago. She said more suppliers were getting involved as they found that she was able to bring about real change in the grocery market.


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